Logiair Support
Frequently Asked Questions
Clear answers for UK businesses importing by air from China.
Freight Questions Answered
Practical guidance for planning door-to-door air freight from China to the UK.
What does door-to-door air freight include?
Logiair coordinates collection in China, air transport, customs guidance and delivery to your UK business address. The exact scope is confirmed in your quote.
How are air freight charges calculated?
Air freight is charged by the higher of actual weight or volumetric weight. Volumetric weight is calculated from the shipment dimensions, so accurate measurements help us quote correctly.
What are air freight Incoterms?
Incoterms set out responsibilities between buyer and seller, including transport, risk and customs obligations. We can help you understand how your agreed terms affect the shipment.
Will I pay duty and VAT?
Duty and import VAT may apply when goods enter the UK. The amount depends on the goods, their value, origin and classification. Your business remains responsible for applicable charges.
What is an HS code?
An HS code classifies goods for customs purposes. It helps determine duty rates and import requirements. Use the most accurate code available for your products.
Which China and UK hubs do you serve?
We support shipments from Guangzhou, Beijing, Shenzhen, Hong Kong, Chengdu and Chongqing, with UK arrivals through Heathrow and Manchester.